Return Policy
All sales are final. We do not offer returns or refunds.
However, if you receive a product that is defective or damaged, we are happy to offer a replacement.
To be eligible for a replacement:
• The item must have been purchased directly from our website.
• You must report the issue within 48 hours of receiving your order.
• You must provide photo evidence of the damage or material defect.
How to Request a Replacement
Please email us at dordorhui@gmail.com with:
• Your order number
• A brief description of the issue
• Clear photos showing the defect or damage
Once we review and verify the claim, we’ll arrange for a replacement to be sent to you.